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Häufig gestellte Fragen

Lizenzschlüssel verloren?
Wie kann man Screenpresso PRO aktivieren?
Screenpresso im Unternehmen verteilen?
Eingebauter Editor
2
How to copy a drawing element in the editor?
What are the .presso files?
Andere
Installation
10
How to deploy Screenpresso?
How to configure Linear integration with Screenpresso?
How to activate Screenpresso PRO?
Lizenzierung
How to install Screenpresso?
How to uninstall Screenpresso?
How to update to the latest version of Screenpresso?
Lizenzierung
39
Can I use the free version at the office?
How many licenses do I need?
Upgrades
Is payment secured?
Upgrades
Can I order using a purchase order?
Upgrades
How to retrieve my activation key/license key?
How to transfer a license?
How long does it take to get the license?
What is the update policy?
Upgrades
What are the minimum system requirements?
Andere
How to activate Screenpresso PRO?
Installation
Andere
9
Which folders are used?
Is Apple Mac OS X supported?
Memory usage?
When does Screenpresso connect to the Internet?
What are the minimum system requirements?
Lizenzierung
What are the .presso files?
Eingebauter Editor
Bildschirmfoto
5
Can I change ‘PrintScreen’ shortcut key?
Why my screen turns BLACK when I start a screen capture?
Fehlerbehebung
How to change default image’s definition (DPI)?
Why my screen capture is overly bright?
Fehlerbehebung
Windows' snipping tool stealing Print Screen key shortcut
Fehlerbehebung
Fehlerbehebung
14
I have Windows 8 but cannot use "Direct MP4 recording"?
Videoaufnahme
I can’t convert my video?
Videoaufnahme
Recorded sound is garbled?
Videoaufnahme
Error with {F447B69E-1884-4A7E-8055-346F74D6EDB3}?
Videoaufnahme
The request was aborted: Could not create a SSL/TLS secured channel
Screenpresso crashes at startup, what should I do?
Why shortcut [print screen] key does not always work?
Screenpresso does not start with windows
What are the installed .NET versions?
Why my screen turns BLACK when I start a screen capture?
Bildschirmfoto
Why my screen capture is overly bright?
Bildschirmfoto
Issue under Windows N
Windows' snipping tool stealing Print Screen key shortcut
Bildschirmfoto
How to recover recorded video files?
Videoaufnahme
Upgrades
13
How many licenses do I need?
Lizenzierung
Is payment secured?
Lizenzierung
Can I order using a purchase order?
Lizenzierung
What is the update policy?
Lizenzierung
support.categories.upgrades
3
Videoaufnahme
9
I have Windows 8 but cannot use "Direct MP4 recording"?
Fehlerbehebung
I can’t convert my video?
Fehlerbehebung
Why is the screen dimmed outside of the recording area ?
Recorded sound is garbled?
Fehlerbehebung
Can I record a movie?
Error with {F447B69E-1884-4A7E-8055-346F74D6EDB3}?
Fehlerbehebung
Why recorded videos are converted?
Is sound recording supported?
How to recover recorded video files?
Fehlerbehebung
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